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FAQ
Find answers to the most common questions regarding Mentimeter.
+5
21 articles in this collection
Written by
Johnny Warström,
Johan Bengtsson,
Johanna Aronsson
and 5 others
Single Sign-On (SSO)
Frequently Asked Questions
Written by
Jennifer
Updated over a week ago
Terms of use, GDPR and Personal data protection in Mentimeter
Information on Mentimeter's commitment to GDPR and Personal data protection
Written by
Johnny Warström
Updated over a week ago
Creating presentations and questions
Can I add audio to my presentation?
Learn how to add music to your Quiz Competitions
Written by
Olivia Hanifan
Updated over a week ago
Why can't I add more options?
Find out why we have limited the number of options, items, statements and bullet points.
Written by
Johan Bengtsson
Updated over a week ago
For how long is my voting code valid?
Find out when your presentation's voting code renews and what you can do if you want to send out instructions before the presentation.
Written by
Maja Jakobsson
Updated over a week ago
How can I copy a question from one presentation to another?
Save time and re-use questions in different presentations
Written by
Johanna Aronsson
Updated over a week ago
What format should the image I want to upload be in?
Recommended image size, format, and dimensions.
Written by
Johan Bengtsson
Updated over a week ago
Can I change the font (size & style) in my presentation?
Find out if you can change font styles or font sizes.
Written by
Johanna Aronsson
Updated over a week ago
How can I add my own logotype to brand my presentation?
Style your presentation with logotype, your corporate colors and background.
Written by
Johanna Aronsson
Updated over a week ago
Presenting and voting
How many can vote on a Mentimeter question?
Find out how many participants that can vote on your Mentimeter slide and learn some tips on presenting with large audiences.
Written by
Johanna Aronsson
Updated over a week ago
How many votes have I received?
Learn where to find the total number of people that have participated in your presentation and how many votes you received
Written by
Olivia Hanifan
Updated over a week ago
Can I let the audience vote several times per device?
Written by
Johanna Aronsson
Updated over a week ago
Can audience members vote separately on a shared device?
Pro feature: How to use Mentimeter if not everyone in your audience has their own device.
Written by
Emma Cullen
Updated over a week ago
Can I hold simultaneous presentations?
Presenting the same content by different speakers
Written by
Johanna Aronsson
Updated over a week ago
Your account and settings
How can I delete my Mentimeter account?
Written by
Johanna Aronsson
Updated over a week ago
How can I unsubscribe from emails and newsletters?
Written by
Johanna Aronsson
Updated over a week ago
Security and hosting
How to report abuse
Learn how to recognize and report abuse or phishing attempts that use Mentimeter links
Written by
Daniel Valenzuela
Updated over a week ago
Other questions
What if I can't log in or access Mentimeter?
Help for if you can't log into Mentimeter, can't load presentation or see questions.
Written by
Emma Cullen
Updated over a week ago
Lost connection to Mentimeter servers
What you should do if you have been away from your computer for a while with Mentimeter open in your browser.
Written by
Emma Cullen
Updated over a week ago
Do you provide phone or on-site support?
Written by
Johanna Aronsson
Updated over a week ago
I have an idea for a feature you should have, how do I let you know?
Help us improve by posting your feature requests!
Written by
Maja Jakobsson
Updated over a week ago