FAQ

Find answers to the most common questions regarding Mentimeter.

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21 articles in this collection
Written by Johnny Warström, Johan Bengtsson, Johanna Aronsson and 4 others

Single Sign-On (SSO)

Frequently Asked Questions

Written by Jennifer
Updated over a week ago

Terms of use, GDPR and Personal data protection in Mentimeter

Information on Mentimeter's commitment to GDPR and Personal data protection

Written by Johnny Warström
Updated over a week ago

Creating presentations and questions

Can I add audio to my presentation?

Learn how to add music to your Quiz Competitions

Written by Olivia Hanifan
Updated over a week ago

Why can't I add more options?

Find out why we have limited the number of options, items, statements and bullet points.

Written by Johan Bengtsson
Updated over a week ago

For how long is my voting code valid?

Find out when the code expires and what you can do if you want to send out instructions before the presentation.

Written by Maja Jakobsson
Updated over a week ago

How can I copy a question from one presentation to another?

Save time and re-use questions in different presentations

Written by Johanna Aronsson
Updated over a week ago

What format should the image I want to upload be in?

Recommended image size, format, and dimensions.

Written by Johan Bengtsson
Updated over a week ago

Can I change the font (size & style) in my presentation?

Find out if you can change font styles or font sizes.

Written by Johanna Aronsson
Updated yesterday

How can I add my own logotype to brand my presentation?

Style your presentation with logotype, your corporate colors and background.

Written by Johanna Aronsson
Updated yesterday

Presenting and voting

How many can vote on a Mentimeter question?

Learn about how many participants that can vote on your Mentimeter question and tips on presenting with large audiences

Written by Johanna Aronsson
Updated over a week ago

How many votes have I received?

Learn where to find the total number of people that have participated in your presentation and how many votes you received

Written by Olivia Hanifan
Updated over a week ago

Can I let the audience vote several times per device?

Written by Johanna Aronsson
Updated over a week ago

Can audience members vote separately on a shared device?

Pro feature: How to use Mentimeter if not everyone in your audience has their own device.

Written by Emma Cullen
Updated over a week ago

Can I hold simultaneous presentations?

Presenting the same content by different speakers

Written by Johanna Aronsson
Updated over a week ago

Your account and settings

How can I delete my Mentimeter account?

Written by Johanna Aronsson
Updated over a week ago

How can I unsubscribe from emails and newsletters?

Written by Johanna Aronsson
Updated over a week ago

Other questions

What if I can't log in or access Mentimeter?

Help for if you can't log into Mentimeter, can't load presentation or see questions.

Written by Emma Cullen
Updated over a week ago

Lost connection to Mentimeter servers

What you should do if you have been away from your computer for a while with Mentimeter open in your browser.

Written by Emma Cullen
Updated over a week ago

Do you provide phone or on-site support?

Written by Johanna Aronsson
Updated over a week ago

Can I pay for one month?

Do I have to pay for Mentimeter for a whole year? Can I pay to use Mentimeter for a single event?

Written by Emma Cullen
Updated over a week ago

I have an idea for a feature you should have, how do I let you know?

Help us improve by posting your feature requests!

Written by Maja Jakobsson
Updated over a week ago