If you are running Mentimeter on a company network, security settings can sometimes limit the use of some features in Mentimeter. This may cause one or more of the following (and similar) issues:
- Inability to log into your Mentimeter account
- Presentations will not load
- Unable to see questions, in particular, quiz questions
Please send the following information to your local IT support if you are experiencing issues:
- Ports 443 are required to be open for the following hosts:
- www.mentimeter.com
- www.menti.com
- api.mentimeter.com
- static.mentimeter.com
- user-api.mentimeter.com
- core-api.mentimeter.com
- realtime-api.mentimeter.com
- quiz-api.mentimeter.com
2. Your browser and network need to support WebSockets over HTTPS on the following domains:
- images.mentimeter.com
- quiz-api.mentimeter.com
3. Additional domains:
For more information about what is needed to run Mentimeter, please visit the Requirements page.