If you are running Mentimeter on a company network, security settings can sometimes limit the use of some features in Mentimeter. This may cause one or more of the following (and similar) issues:
Inability to log into your Mentimeter account
Presentations will not load
Unable to see questions, in particular, quiz questions
Please send the following information to your local IT support if you are experiencing issues:
Ports 443 are required to be open for the following hosts:
api.mentimeter.com
static.mentimeter.com
user-api.mentimeter.com
core-api.mentimeter.com
realtime-api.mentimeter.com
quiz-api.mentimeter.com
2. Your browser and network need to support WebSockets over HTTPS on the following domains:
images.mentimeter.com
quiz-api.mentimeter.com
3. Additional domains:
For more information about what is needed to run Mentimeter, please visit the Requirements page.