⚠️ Deleting your Mentimeter account cannot be undone. Your account, your presentations, and all the votes and results you collected are permanently lost.
Before you delete:
If you have a paid subscription: deleting your account cancels the subscription, but we recommend cancelling your subscription first, before deleting the account. Remaining paid time is not refunded.
If you're part of an Enterprise workspace: you can't delete your account while you're a member of the workspace. You'll see a message saying "Can't delete account." First leave the workspace in your account settings, or ask one of your workspace admins to remove you, then you can delete your account.
Deleting your Mentimeter account
1. Log in to your Mentimeter account.
2. Click your profile icon in the top-right corner. (If you haven't added a profile picture, this shows your initials.)
3. Select Account settings.
4. Scroll to the bottom of the Account settings page and click the Delete account button.
5. A dialog titled "We'll miss you!" opens. It reminds you that your account, your presentations, and the votes you collected can't be recovered, and offers a link to the support team if you actually need help with something else (like joining a team, a misspelled email, or a billing issue). To proceed, click Continue deleting account.
6. Next, a dialog asks "Is this the account you want to delete?" and shows the name and email address of the account you're logged in to. Check that this is the right account, especially if you have more than one — then click Continue. (Click Cancel to stop.)
7. In the final dialog, "This is the final goodbye…", a warning states there will be no way to recover your account once you complete the request. Select a reason under "Why are you leaving us?" (for example, "I no longer use or need Mentimeter"), type the email address connected to the account in the confirmation field, then click Delete account. (This is your last chance to click Cancel.)
8. You'll see a message confirming your Mentimeter account has been deleted. You are logged out, and the account, its presentations, and all collected results are gone permanently.
