If you are unsatisfied with Mentimeter, you will be entitled to a full refund within 14 days from the day you purchase your initial Mentimeter subscription, and we will proceed with the cancellation of your license.
Do note that if you have used Mentimeter in a live audience setting, you will lose the right to receive the refund.
In order to receive the refund, please reach out to us at hello@mentimeter.com stating your reasons for the refund. We will take action to send you the refund immediately once it is approved, and you will receive the amount in your bank account within a few days.