All Collections
Mentimeter for Teams and Enterprises
How to invite or downgrade colleagues
How to invite or downgrade colleagues

How to add or downgrade colleagues in your Mentimeter team.

Johanna Aronsson avatar
Written by Johanna Aronsson
Updated over a week ago

If you have more than one Mentimeter Basic or Pro license, you will automatically get access to team features. In your team members page you can see a list of all the members in your team, invite new colleagues or downgrade existing ones.

To access the Manage Members page, click on the settings menu in the top right corner of your dashboard and select “Manage members” in the dropdown menu:

Invite colleagues

You can let your team members join your team in two ways – via an invitation email or an invitation link. In both cases, start by opening the “Manage members” tab and click “+Invite members”:

How to let your team join via an invitation link

If you want your team members to join via an invitation link, follow these steps:

  1. Toggle “Link is active”

  2. Copy the invitation link that is generated

  3. Share this link with the people you'd like to invite

Under the link you can choose if you want this to be able to use by Mentimeter accounts on any email domains, or only by your detected domains.

Detected domains are domains of users who are already part of your workspace. Here we are also automatically excluding any public email domains we can find.

When using the invitation link for a workspace that has enabled the requirement of admin permission for colleagues to join, approval will be needed from an admin. To learn more about the "Request to Join" feature, please refer to this guide: How to set up admin approval for colleagues who wish to join your team

How to send out email invitations

If you want team members to join by email invitation only, you can send out invitations as described below:

  1. Type in the email address(es) in the "Email addresses" text field (separated by commas)

  2. Click the “Send invitations” button

  3. Your colleagues will receive an email with a unique invitation link to join your subscription

Optional: You can toggle whether you want your team members to be able to accept the invitation only with the exact email address it was sent to, or with any email address.

When your colleagues follow the unique invitation link in the email, they can choose to join your team or sign up first if they don’t have an account yet.

If you have sent out an invitation to the wrong email address you can cancel the invitation. In the members list, click on the three dots next to the email address you want to cancel the invitation for and select “Cancel invitation”. Here you also have an option to resend the invite.

Downgrade colleagues

If a colleague that belongs to your Mentimeter team no longer works in your organization or no longer needs their Mentimeter license, the owner and admins of the subscription can remove the colleague and replace this user with someone else.

How to downgrade a colleague

  1. Select the “Team members” tab

  2. In the members list, click on the three dots next to the email address of the colleague you want to remove from your team

  3. Select “Remove from team”

Once the user has been downgraded they will be moved onto a free plan. This means that they will still be able to access and use their account, but will no longer be part of the team. In the members list you can also change the role of members to give them admin rights.

Note that Enterprise customers will not be able to downgrade colleagues, but can instead suspend individual users.

Related articles

Did this answer your question?