How to join a workspace

Start using Mentimeter by joining your team's Mentimeter workspace

Emma Cullen avatar
Written by Emma Cullen
Updated this week

If your organization has a workspace with a Basic, Pro or Enterprise plan, you can join in three ways: via direct email invitation, invitation link, or in the menu when logged into the Mentimeter website. Which of these options is available to you depends the Invite Permission settings chosen by the subscription owner or admins.

How to join via a direct email invitation

  1. Receive or request an invitation from your team's admin

  2. Once you've received the invitation to your email, follow the link in the email to the page where you can join

  3. You can either join with an existing Mentimeter account or sign up for a new one

How to join via invitation link

If your Mentimeter admin has provided you with a link, you can use it to join the workspace. Depending on your workplace's settings, you may be allowed to join simply by following the link and then verifying your email. Alternatively, you may need to request to join the workspace and wait for an admin to approve your request.

Alternative 1: Join by following the link and then verifying your email

  1. Receive the link from your admin.

  2. Follow the link to your workspace landing page.

  3. Insert the email address you want to join the team.

  4. Verify your email.

  5. You can either join with an existing Mentimeter account or sign up for a new one.

Alternative 2: Request to join the workspace and wait for an admin to approve your request

  1. Receive the link from your admin.

  2. Sign in or sign up to Mentimeter.

  3. Explain to your Mentimeter admin why you need access, then send the request.

  4. Start exploring Mentimeter as a free user while waiting for admin approval.

  5. Once the admin has approved your request, you will recieve an email inviting you to the team.

  6. You are now part of the team!

How to join when logged into Mentimeter.com

If you have an account you can also find your organization’s workspace under the “Find my team” page.

  1. In your dashboard, click on the settings menu in the top right corner and select “Find my team”

  2. If there's a team available for you to join, you can select "Join" or “Request to join” depending on your organization’s workspace settings.

  3. Follow the instructions on the page

  4. Wait for the confirmation email and follow the link to complete the verification

  5. You're now part of the team!

If your organization has an SSO Enterprise subscription, you can read this article to find out how to join your Organization's Subscription via Single Sign-On.

Are you still having problems joining your workspace?

There can be situations where an invitee cannot join, and depending on the issue the invitee should either reach out to the workspace administrator or contact our support team.

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