Our Basic and Pro subscriptions automatically renew annually when the purchase is made by a credit card. To use the subscription for just one period, you can cancel the auto-renewal anytime through the Billing section in your account settings.

This cancellation only stops the automatic renewal; you will keep full access to your subscription benefits until the end of the current paid period. Therefore, you can disable the auto-renewal whenever it suits you.

If you cancel auto-renewal but later decide to that you would like your subscription to renew, you can easily reactivate it by clicking Turn auto-renewal on in the Billing section of your account settings. Alternatively, after your current subscription expires, you can re-purchase a new one from our plans page. All your presentations and data will still remain in your account.
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If you cancel your subscription, all your existing presentations and results will still remain in your account. You will have access to the free account features but you will no longer have access to any paid features.

In the case you wish to request a refund, kindly reach out to our team explaining the reason for your request.