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Find Your Receipt

Access your receipt or invoice for your Mentimeter purchase.

Clara avatar
Written by Clara
Updated over a month ago

You can instantly download your receipt after completing a purchase. Additionally, all past receipts and issued invoices are readily accessible anytime in the Billing section of your account settings.

Please Note: Receipts and their corresponding invoices can only be accessed through the account used to make the purchase.


Download your receipt during the purchase

Once you have completed your purchase at the checkout using a credit card or PayPal, you can download the receipt directly from the confirmation screen. Simply click the Download Receipt button to download it as a PDF document.

After completing the payment for a subscription, your receipt will also be sent to your email and can be accessed anytime in the Billing section of your account settings.

How to access and download your receipt

1. From the dashboard, click your initials at the top right corner and select Account Settings from the dropdown menu.

2. On the Settings page, select Billing on the menu on the left-hand side.


3. Under the Billing History section you can click on the Open link for the transaction that you wish to download the receipt or invoice for.

4. A new tab will appear where you can download your receipt or invoice as a PDF document:

Can I edit the billing details on my receipt?

For legal reasons, billing information and VAT numbers cannot be edited or added to a receipt after a purchase is finalized.

If you wish to update the billing details on a receipt or invoice, or if you forgot to add your VAT number during checkout, please contact our Support Team using the email address associated with the purchase so we can assist.

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