Combine social sign-in with email and password
You can combine multiple login methods such as social sign-in (e.g. Google, Facebook or Microsoft) with a traditional email and password. This offers more flexibility across devices.
How to add or switch login methods
Adding a new login method depends on your initial login method and whether the new method requires a Mentimeter password.
To add Email & Password as a login method (e.g. if you previously used Google, Facebook, or Microsoft):
2. Click “Reset Password”.
3. Enter the email used with your previous login method.
4. Follow the password reset link sent to your email.
5. Return to the login screen and sign in with your new password.
If you first logged in using Email & Password, a new method (e.g. Google) is automatically added when you log in with the same email using a different method:
2. Select a different login option (e.g. Google if you used Email & Password before), using the same email.
3. Complete the usual login steps.
4. You’ll receive an email notifying you of the new login method—no action needed if intentional.
Note: We do not currently support adding Facebook or Microsoft as a secondary login option.
Review a new login notification
If you received an email about a new login and you didn’t sign in, follow these steps:
1. Secure your account connected to the new login method.
Keep in mind: If you have been notified that a new login method was used, and it was Facebook, it is your Facebook account that may be compromised. Therefore, proceed to that platform, and reset your password. Make sure to always choose a strong, unique password.
2. Contact support.
If you’re locked out or believe your account is compromised, contact support either in-app (if access is still possible) or via email on hello@mentimeter.com
Important: Keep the email notification you have received as some of that information might be important for us to find the relevant account in a timely manner.
Frequently Asked Questions
Can I unlink a login method later?
In Mentimeter, this is not currently possible, but you can remove third party access from within the social platforms.
Please note, should you then come back to Mentimeter and login with e.g. Google, it will be re-added as a new login method.
What if I forget my password but have a social login linked?
You can use the social login to access your account. We recommend linking at least two methods to avoid getting locked out.
Alternatively, click "reset password" on the login screen.