Find Your Receipt

Where to access the receipt (paid invoice) for your Mentimeter purchase

Daniel Valenzuela avatar
Written by Daniel Valenzuela
Updated over a week ago

Once you have completed your purchase using a credit card, you can download the receipt directly from the confirmation screen. Simply click "Download receipt" to download it as a PDF document:

The receipt will also be sent to your email, and you can also access your receipt again at any point in your account settings.

You can find your receipt located in the billing section of the upgraded account. You will be able to download both the receipt and its corresponding invoice.

Note: the receipt can only be retrieved from the account where the purchase was made.

How to access and download your receipt

1. In your account, click the menu at the top right of your dashboard and select "Settings" in the dropdown menu:

2. From the Settings Menu, select "Billing" on the left side.

3. Under "Billing history" you can see your plan information, payment method, and transaction history:

4. Click on the "Open" link for the transaction you want.

5. A new tab will appear where you can download your receipt as a PDF document:

Can I edit the information on my receipt?

For legal reasons it is not possible to edit the billing information nor add your VAT number on a receipt once the purchase is finalized.

If you need to change the billing details or you forgot to add your VAT number during checkout, please reach out to our support team.

Did this answer your question?