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How to remove members from your free workspace

This page will guide you how to remove members or pending invites from your free Mentimeter workspace, including removing everyone so the workspace is disbanded and you can join another workspace, such as your organization's Enterprise workspace.

The workspace Owner can remove members of a free workspace on the Manage Members settings page. Removal takes effect immediately, and the removed member is notified by email.
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How to remove a member

  1. Go to the Manage Members settings page.

  2. Click the three dots button next to the member you wish to remove.

  3. Select Remove from workspace.

  4. A confirmation dialog appears, summarizing what removal means for the member and the workspace. Click Remove to confirm, or Cancel to keep the member.

What happens when you remove a member:

  • The removal takes effect immediately, and the removed member is notified by email.

  • The member keeps access to their own presentations and results in their own free account.

  • Removal is not permanent exclusion, you can re-invite a removed member at any time, the same as any other user.

The Mentimeter Manage Members settings page showing the list of workspace members, with the three dots menu open next to a member, showing the Remove from workspace option.

The Mentimeter 'Remove member from your workspace?' confirmation dialog, listing that the removed member loses access to the shared workspace, keeps their presentations and results in their own free account, that content they shared with the workspace remains available to other members, and that unshared content becomes inaccessible to the workspace — with Cancel and Remove buttons.


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How to cancel or resend pending invitations

If an invitation is still pending, click the three dots menu next to the pending invite. For pending invites, the menu shows two options:

  • Resend invitation: send the invite email again

  • Cancel invitation: withdraw the invite so the person can no longer join

Select Cancel invitation to remove the pending invite.

The Mentimeter Manage Members page showing the three dots menu open next to a pending invitation, with the options Cancel invitation and Resend invitation


How to disband your workspace so you can join another one

Your account cannot join a new workspace, for example your organization's Enterprise workspace, while it's still part of an existing one. To free up your account:

  1. Remove all members and pending invites from your workspace using the steps above.

  2. Once the last member is removed, your workspace is automatically disbanded and your account is restored to a single-user account.

  3. You can now join another workspace as a member. See How to join a workspace.

If you're a member (not the Owner) trying to leave a workspace, see How to leave an existing workspace instead.
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Why can't I join another workspace? (Active paid subscription)

You cannot join another workspace while you have an active paid subscription — even if you are currently in a single-account workspace. If you need to cancel your subscription in order to join another workspace, contact support at hello@mentimeter.com.

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