If you have Member Lite seats in your Mentimeter Enterprise plan and want to automate the license management of roles, this article will help you extend your SCIM setup in OKTA.
Read more about the different Workspace Roles here and reach out to your commercial point of contact to find out how to get Member Lite seats in your workspace.
Prerequisites:
SCIM provisioning is enabled in Mentimeter with OKTA
You have administrator access to your OKTA tenant
You understand the different Mentimeter roles (Admin, Member/User, Member Lite)
Step 1: Enable Group Assignments Based on User Roles
Navigate to the OKTA Admin Dashboard and go to Applications > Mentimeter
Click on the Assignments tab, select Groups and click Assign
Assign users to appropriate groups based on their role:
Mentimeter Admins → Administrators and owners
Mentimeter Member → Full licensed members
Mentimeter Member Lite → Free-tier members
Note: Make sure that the account that has generated the secret token for the SCIM setup is in this admin group. Otherwise SCIM may experience errors.
4. For each group, click Edit and set the User Type field accordingly:
Admins → admin
Members → user
Member Lite → member_lite
5. Click Save and Go Back
Step 2: Map UserType Attribute to Groups
In the Provisioning tab, scroll to Mappings and locate the userType field
Map it to the corresponding OKTA Group Attribute (user.userType)
Set it to apply on Create and Update and then click Save and then Force Sync to immediately trigger a sync between OKTA and Mentimeter
Step 3: Validate SCIM Sync to Mentimeter
Check the Logs of the provisioning from the OKTA application
Verify that users have the correct role assignments by adding a user to Mentimeter Member Lite in OKTA and see if the role syncs properly within the Mentimeter portal
If everything is running smoothly, congratulations! You’ve now successfully enabled automatic role provisioning with your Mentimeter Enterprise workspace.
Troubleshooting tips
1. User role not updating in Mentimeter
Ensure that the OKTA sync runs successfully
Confirm that the userType attribute is mapped correctly
2. SCIM provisioning not working
Verify that userType is mapped in both "Create" and "Update" actions
Check the SCIM endpoint in Mentimeter Admin settings
Ensure that the account that generated the secret token for SCIM setup is still an admin in Mentimeter. If not, ensure that this account is added to the group containing Mentimeter Admins in OKTA (Step 1)
3. Users missing from Mentimeter
Confirm that they are assigned to a group in OKTA
Check if they belong to a mapped group with a userType value
If something is still not working properly, please reach out to your commercial point of contact and we will guide you through the setup process.