Sometimes, some of your colleagues belong to your Mentimeter team, but they no longer work in your organization, or no longer needs their Mentimeter license. Since there is a limited number of licenses to give out to your colleagues, you as the owner of the subscription would need to remove the colleague who no longer works in your organization with someone else who does. How do you go about doing it?

To remove or switch a colleague out of your Mentimeter team, head to the same place where you invite your colleagues:

  1. Log into your account
  2. Click on 'Your team'
  3. Click on 'Downgrade' for the colleague that you are removing

Once the user has been downgraded they will be moved onto a free plan. This means that they will still be able to access and use their account, but will no longer be part of the organization.

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